Gheko Services profile

Gheko Services

Pool Specialist

LandscaperPool and Pond MaintenanceIrrigationview 1 more
2 reviews

Pool Specialist

LandscaperPool and Pond MaintenanceIrrigationview 1 more
Reviews
Info

Reviews

Tidiness, Punctuality, Workmanship, Affordability, Trustworthiness

Cost  13 000

Description  Pond Pump - Led light and Spout

Feedback  What a disgrace that you would actually post this job and place pictures on Facebook since you have never provided us with a functional product?? A product we have paid for in FULL and probably highly overcharged. Do you have no company ethics? Oh, stupid question - As it is very apparent that you DO NOT. The first sign of a company to look out for is if they allow reviews on their FB page - if they do not - they are hiding something - Probably crap services rendered and definitely bad ratings that will no doubt come streaming in if they allowed transparency. A WARNING to all those even considering @Gheko Services - This pond that we built - was quoted for by Gheko services and paid in full by us. All they had to do was seal, put in a spout, light, and a pump. After the first visit from @Neil Gerald Kemp- he sealed the area and put in a light, spout, and pump. We had to call @Neil Gerald Kemp back to reseal as there were several areas of concern with the sealing - the light and the pump. Incredibly untidy and unprofessional execution. The pump was spitting out a few drops of water and not functioning at all like it was guaranteed to and quoted for. @Neil Gerald Kemp came back to make apparent changes and then advised that we had to wait a few days to turn on the pump to allow for drying time. We paid him in full after he guaranteed us that it was working 100%. After a few days, we turned on the pump and there was no difference. The water was not pumping any better. The pond is still leaking very badly. Our electricians advised that the electrical connection to the LED light is hazardous, not compliant, and illegal as there was no conversion for the required voltage. This leads me to believe that Gheko Sevices does not actually know what they are doing... Please do not believe what you see on their website and cover pages. These pictures are probably stollen on the internet and not an actual true reflection of the work that they have carried out themselves. At this stage, he wanted to charge us another R2000 for a new stronger pump. This after charging us an initial 13K+. For the sake of getting the job completed, we agreed to pay the additional rate for the pump. @Gheko services demanded that we first pay them before coming out to do the repair. Logically with experience of dealing with them, we said that we would settle directly after we were satisfied that we had a working pond. We said we would pay them on-site in cash after seeing the product working ourselves. They refused to come out before additional payment was settled. We made several attempts to contact them and they blocked our numbers on Whatsapp. We made contact with @Daniela S. Heinrich and she was incredibly rude and condensing on all calls and communication. Seems that they have a trend in doing this to customers as can be seen on Hello Peter https://www.hellopeter.com/gheko-services https://www.hellopeter.com/gheko-ponds-and-pools. Further down in the posts you can also see negative complaints on their posts as well as on Instagram. We have reported them to consumer protection and posting our warning on all possible networks and community platforms so that they are less likely to screw others over with their dishonesty and unethical business practices. We have also been quoted R 6.5 K to fix their mess

Tidiness, Trustworthiness, Punctuality, Value, Workmanship

Description  He did swimming maintenance.

Feedback  I have used his services many times. He is very professional and tidy, he is that person who makes sure that he cleans the place after doing the work. He is the best, I recommend him.

About Me
Gheko Services has been too busy on the job to fill this out.