Kandua FAQ
COVID Lockdown: We can still help you! See how here.

Got Questions? Get Answers.

  • How do you ensure the service providers are trustworthy?

    You want accountability. So we give you that. Each service provider is subject to the following:

    1. They are recommended to us - either by a homeowner, or by one of our trusted service providers.
    2. We use MIE to verify their identities, addresses, and bank accounts.
    3. We call their references, and post their experiences online. Each of these reviews describes the service provided and gives detailed feedback on the service provider, including a trustworthiness rating.
    4. We also spend time meeting with service providers to decide if they make the cut.

    Have a question about our kandua service providers? Ask, and we shall answer!

  • Can I recommend an artisan?

    Of course! Sharing is caring. Jobs and pros who are worth it, deserve recognition. The more we reward them with opportunities, the better for everyone. It’s the Kandua spirit. Share it! Show it! Spread it!

  • Which areas do you cover?

    We cover Gauteng, Cape Town, and Durban - for now.

  • Why are you doing this?

    Great service providers struggle to make a name for themselves.
    Bad service providers hide behind their anonymity.
    But it doesn't have to be this way. Right?