MICHELLE
Mover
Usually 16.3km from Soweto
If you want your already stressful moving day to get worse, hire Artpink. The moving truck was 6 hours late (you heard that correctly) forcing us to work into the night. This was due to a double booking by a very incompetent admin assistant.
Furthermore the owner of the company, Michelle, is incredibly rude. After we paid the deposit she berated us for not making it instant (which would have cost us more). Then once the delivery truck finally arrived at our new home she instructed the crew not to offload our goods until we paid the rest of the fee. This after very poor service delivery. She still decided to hold us hostage. Her poor crew were disheartened as well since they had to work overtime (without pay, food or drink).
I would recommend anyone other than Artpink.
P.S. They later followed up on this complaint and berated my wife for not understanding. I'm beginning to think this company does not know the first thing about how to run a business or about customer relations.
β in Roodepoort, Johannesburg