Yolanda
Upholsterer, Other
Usually 23.4km from Fourways
Yolanda was the only one on Kandua to come up, so I just went with them without reading reviews, boy how I wish I had! She collected the couch and I paid 50% upfront. She promised to deliver within a week because she had capacity. Closer to the time, she tells me there’s a couple of days delay from the Sunday, she’ll deliver on Wednesday. This whole time, doesn’t bother to keep me informed, on the Wednesday, she tells me that they’ll deliver on Sunday. Then of course on Sunday she had another story, and will finally deliver on Monday. When I inspect the couch on Monday evening, it’s of the poorest workmanship ever! They were so sparing on the amount of material used that my cushions were practically squeezed and reduced in size and as a result were harder than their normal fluffiness if only the same original generous amount of material was used. The white under couch plastic mesh that SHOULD NOT be visible on the outside was clearly visible because again they skimmed so much off the appropriate amount of material that they were supposed to use. The whole time she was making false promises, she ignored my calls and eons time even pretended that I called the wrong number. When you get a quote,
Please read the fine print - you’ll see why those threats are made. They are so used to lying to clients that they have to add that clause. They are basically fraudsters that operate like gangsters when you demand that they bring your furniture! Shameless gangsters that give honest hard working small businesses a bad name. I’ve only ever good experience with using Kandua, but I can honestly say that I will never ever again!
— in Fourways, Sandton