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They are installed by the manufacturer to keep the internal drum from moving around and getting damaged during transportation. They must be removed before you use the machine for the first time. Those are called transit bolts or shipping bolts. Failure to do so will cause severe vibration and can permanently damage your appliance.

If the machine rocks or shakes violently, it's likely not level. You can check this by placing a spirit level on top of the machine (check front-to-back and side-to-side). You can also try to rock the machine gently with your hands; it should feel solid and not wobble. The most obvious sign is excessive noise and vibration during the spin cycle.

No, most machines use standard 3/4 inch taps common in SA homes. However, the taps must be in good condition and able to shut off completely. A plumber can easily replace old or leaking taps during the installation.

You can tell if your washing machine is draining properly by observing the water level during the drain cycle and checking if clothes are spun dry at the end of the wash. If water remains in the drum, clothes are still soaking wet, or the machine shows a drainage error code, it's likely not draining correctly.

Yes, absolutely. Just be aware the cost may be slightly higher as it involves fitting the machine into cabinetry and attaching a cupboard door, which is more time-consuming than a freestanding model.