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Frequently asked questions 👇
Here's a practical breakdown. The best way to know what contaminants are in your water is to have it professionally tested by a certified laboratory. This is especially important for borehole water or if you have specific concerns about your municipal supply. Testing reveals levels of bacteria, heavy metals, nitrates, and other substances, guiding your filter choice, and this is especially relevant for Sandton residents.
Always refer to the manufacturer's guidelines for your specific filter model. The frequency of filter replacement depends on the type of filter, your water quality, and your water usage. Sediment filters typically need changing every 2-3 months, carbon filters every 6-12 months, and RO membranes every 1-3 years. This is worth noting for Sandton homeowners. UV lamps generally need annual replacement.
Basic faucet or pitcher filters are typically easy to install. However, under-sink systems, whole-house filters, and reverse osmosis systems often require professional plumbing knowledge to ensure correct installation, prevent leaks, and comply with local regulations. It's always best to consult with a qualified plumber for these more complex installations.
A bypass valve is a set of pipes and valves that allows you to route water around the filtration system. It is extremely important because it allows you to perform maintenance, like changing filter cartridges, without having to shut off the water supply to your entire house. It also provides a backup if the filter ever becomes clogged or malfunctions.
In many cases, yes. Reverse Osmosis (RO) systems often use a small electric pump to boost water pressure, and Ultraviolet (UV) filters require electricity to power the sterilising lamp. A qualified plumber on Kandua will handle the water connections but may require a certified electrician to install a safe and compliant electrical outlet near the unit, especially if one isn't already available. A qualified professional can provide specific guidance for your situation.



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