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The "rotten egg" smell is the biggest red flag. If you smell gas or hear a hissing sound, immediately turn off the gas at the cylinder, open windows to ventilate, and call a professional from a safe location. Your installer or technician will confirm the details based on your setup.

This wastes gas and can produce dangerous carbon monoxide. It's typically caused by blocked burners or an incorrect air-to-gas mixture that needs professional adjustment. It's a warning sign of incomplete combustion.

If the repair cost exceeds 50% of a new appliance's price, or the unit is very old, replacement is often the better long-term choice. Repair is usually cheaper for common faults. Your installer or technician will confirm the details based on your setup.

In South Africa, it is illegal and extremely dangerous for anyone other than a SAQCC Gas registered professional to work on gas systems. Doing so puts your property, your family, and your insurance at risk. Absolutely not.

Every 12 months is the best practice for safety and efficiency. A certified technician should inspect the entire installation, including regulators and hoses, to prevent potential issues.