Getting DStv set up in your home involves various factors, from the type of decoder you choose to the complexity of the installation, and this guide will help you understand the typical costs involved in South Africa.

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Understanding DStv Installation Costs

Whether you're setting up a new DStv system, upgrading your current one, or needing a reinstallation, the costs can vary depending on your specific needs and the equipment required. A standard DStv installation generally includes the dish, LNB (Low Noise Block), cabling, and the labour for setup.

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Breakdown of DStv Installation Costs

Here's a breakdown of the typical costs you might encounter:

• Call Out Fee: Many DStv installers charge a call-out fee to cover their travel and initial assessment. This typically ranges from R250 to R750, depending on your location and the complexity of the initial inspection.
• Emergency Fee: If you require urgent DStv installation or repair outside of standard business hours, an emergency fee may apply. This can range from R650 to R1600, or sometimes an additional R200 to R400 on top of the standard call-out fee.
• After Hours Rate: Similar to emergency fees, after-hours rates are charged for services performed outside of regular working hours. These rates will be higher than standard labour rates and can range from R500 to R750 for after-hours services.
• Cleaning or Disposal Fee: While not always explicitly itemised, some installers might include a small charge for cleaning up debris or disposing of old equipment, though this is often factored into the overall labour cost.
• Typical Materials Cost: The cost of materials will depend on the type of installation (single view, Explora, Extra View) and the quality of components used.
  • Twin LNB: Expect to pay between R150 and R450. A Smart LNB, required for Explora decoders, can cost between R300 and R1250 if not included in a package.
  • 60cm - 90cm Satellite Dish: A 60cm dish can cost around R800 to R1060, while a 90cm dish might range from R900 to R1150. Some packages include the dish.
  • Cabling: Typically, a basic installation includes around 10m of cable. Additional cabling can cost R10 to R15 per meter.
  • Brackets: A standard wall bracket is often included, but special brackets for roof overhangs or elevated installations can add to the cost, ranging from R17 to R340.
  • F-Connectors: These small but essential connectors usually cost a few rand each, with 2-4 typically needed.
  • Surge Arrestor: A surge protector for your TV and DStv equipment is a wise investment, costing from R100 to R400.
  • Cable clips and ties: These are usually a minor cost, typically included in the overall installation.
• Typical Labour Cost: Labour charges for DStv installation generally range from R400 to R750 per hour. The total labour cost will depend on the complexity and duration of the installation.

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Factors Influencing DStv Installation Prices

Several factors can influence the final cost of your DStv installation:

• Type of Installation:
  • New Single View Installation: Setting up a basic HD decoder with a single viewing point.
  • New Extra View Installation: Connecting multiple decoders to allow independent viewing on different TVs. This will require a compatible LNB and additional cabling.
  • Decoder Replacement/Upgrade: Replacing an old decoder or upgrading to a newer model like an Explora.
  • Dish Realignment: If your existing dish is misaligned and you're experiencing signal issues.
• Decoder Type: DStv offers various decoders (HD, Explora, Explora Ultra), and their prices vary significantly. Some installation packages might include the decoder.
• Location: Prices can differ slightly between major cities like Johannesburg, Cape Town, and Durban due to varying demand and operational costs.
• Accessibility: If the installation requires difficult access, such as working at height or in confined spaces, it may incur additional labour costs.
• Additional Equipment: If you need extra TV points, signal boosters, or specific types of brackets, these will add to the overall cost.
• Installer: Prices can vary between DStv-accredited installers and independent contractors. While independent contractors might sometimes offer lower rates, accredited installers generally provide a guarantee of quality and adherence to MultiChoice standards.

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Cost Summary

Here's a general overview of the expected price ranges for DStv installations:

• Budget Cost (Low End): R500 (for a basic single-view installation, potentially without a new dish included, or just a realignment).
• Average Cost: R1,000 - R2,000 (for a new single-view or basic Explora installation, including dish and standard cabling).
• High End Cost: R2,500 - R4,000+ (for complex installations, including Explora Ultra with Extra View, extensive cabling, or difficult access).
• Cost Range: R500 - R4,000+

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Frequently Asked Questions

What does a "standard" DStv installation typically include?
A standard DStv installation usually includes a 60cm to 90cm satellite dish, a single or twin LNB (depending on the decoder), up to 10-15 metres of coaxial cable, F-connectors, a wall bracket, and the labour for setting up and aligning the dish and connecting the decoder.

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Why do DStv installation prices vary so much?
Prices vary due to factors like the type of decoder and installation (single view, Explora, Extra View), the need for additional equipment (e.g., longer cables, special brackets, signal boosters), the installer's call-out fees and hourly rates, your geographical location, and the complexity of the installation site.

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Is it cheaper to install DStv myself?
While a DIY installation might save you on labour costs, it's generally not recommended unless you have specific technical knowledge and the right tools (like a satellite signal meter). Proper dish alignment is crucial for optimal signal, and incorrect installation can lead to ongoing signal issues and a poor viewing experience.

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Are decoders usually included in the installation price?
Decoders are sometimes included in "fully installed" packages offered by DStv or retailers. However, often the installation price quoted by an installer only covers the labour and basic materials, with the decoder needing to be purchased separately. Always clarify what is included in the quote.

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What is the difference in cost between a single view and an Explora installation?
An Explora installation is typically more expensive than a single view installation. This is because Explora decoders require a Smart LNB and often involve more complex cabling to support features like Catch Up and BoxOffice, leading to higher material and potentially labour costs.

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How can I get an accurate quote for my DStv installation?
To get an accurate quote, provide the installer with as much detail as possible. This includes the type of decoder you have or plan to purchase, whether you need a new dish, if it's a single view or Extra View setup, and any known complexities about your property (e.g., multi-storey house, difficult access to the dish location).

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What should I look out for when getting quotes for DStv installation?
When comparing quotes, ensure they are detailed and clearly list all included services and materials. Be wary of quotes that seem too low, as they might exclude essential components or services. Always check if the installer is DStv-accredited for reliability.

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Are there any hidden costs I should be aware of?
While reputable installers aim for transparency, potential hidden costs can arise from unforeseen complexities during installation, such as the need for more extensive cabling than initially estimated, or unexpected requirements for specialized brackets. Always ask for a detailed breakdown and clarify what happens if additional work is needed.

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