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In Kempton Park the call-out fee is usually R350 – R650 and labour R450 – R800 per hour, with parts quoted separately so you can see exactly what you are paying for. A backup battery costs R300 – R600 fitted, remotes R150 – R500 each and a new sliding gate motor R5,000 – R9,500 installed. Ask for the labour and parts breakdown up front.

Often, yes. Many East Rand homes still run older Centurion and ET units, and a new gearbox, battery or board can add years for a fraction of replacement cost. The tipping point is when repairs reach around half the price of a new motor or spares are discontinued, so ask your technician to quote both ways.

Sweep the track monthly, lightly grease the rack every few months and keep plants and soil away from the motor housing. Test the gate on battery power now and then by switching off the mains, and listen for any new noises. An annual service where a technician checks wheels, rack alignment and battery health is cheap insurance.

Worn wheels, a rack that has dropped so the teeth no longer mesh properly, or debris caught in the track are the usual culprits. Kempton Park's older gates have often had decades of use on the same wheels. Fixing this early prevents the gearbox stripping, which turns a small repair into a new motor.