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Natural gas appliance repair

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In South Africa, it's illegal for anyone other than an SAQCC Gas registered technician to work on a gas system. No. A DIY attempt is extremely dangerous and will void your appliance's warranty.

Use a trusted platform like Kandua that vets all professionals' credentials. You can also search the official SAQCC Gas online database to verify a technician's registration.

Don't use any electronics, open all windows and doors, and turn off the gas at the main shut-off valve if you can do so safely. Act immediately. Evacuate the building, and from a safe distance, call a certified gas technician.

An annual service by a vetted professional on Kandua is recommended to ensure your appliances are running safely, efficiently, and to catch potential problems early. At least once a year.

In South Africa, only technicians registered with SAQCC Gas are legally permitted to work on natural gas installations and appliances, regardless of their other qualifications.