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Frequently asked questions 👇
A simple repair on an exposed pipe might cost a few thousand Rands, while a complex repair of a concealed pipe requiring leak detection and wall restoration can cost R10,000 or more. The cost can vary significantly depending on the location of the pipe, the extent of the damage, and whether it's an emergency call-out.
Most building insurance policies will cover the "resultant damage" from a burst pipe, which includes the cost of repairing damaged ceilings, walls, or flooring. However, many policies do not cover the cost of repairing the pipe itself. Always check your specific policy wording or contact your insurer for clarity.
A Certificate of Compliance (CoC) is a document issued by a registered plumber that certifies that the work done on your plumbing system complies with all relevant standards and regulations (SANS). For geyser installations and major plumbing work, a CoC is often required by your insurance provider and for the sale of a home. It's always worth getting a professional assessment for your specific needs.
A simple, accessible repair might take one to two hours. If the pipe is concealed behind a wall or under a floor, the process can take several hours or even a full day, as it involves accessing the pipe and then restoring the area.
In either case, it's best to call a plumber to confirm and advise on the next steps. For homeowners in Randburg, the easiest way to check is to turn off your main water stopcock. If your water meter is still running, the leak is likely on the municipal side. If the meter stops, the leak is on your property.



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