Aircon Not Cooling Efficiently? Understanding Regassing & Common Repair Solutions in SA

A technician in a navy uniform services an outdoor air conditioning unit, while a smiling woman watches.

Article summary

Confused about aircon regassing in South Africa? Learn when regassing is really needed, what causes cooling issues, and which repairs restore efficient, reliable cooling—before you spend unnecessarily.

Suzette Meyer
Written by
Suzette Meyer
4
min read

There’s nothing worse than flipping on your aircon on a sweltering South African day, only to be met with warm air or, worse, no air at all. It’s a common frustration, and often the first thought that springs to mind is "Does my aircon need regassing?" While a lack of refrigerant can certainly be the culprit, it’s not always the full story.

Let's break down what's really happening when your aircon isn't cooling efficiently, when regassing is the right solution, and what other common repairs might be needed to get that cool breeze flowing again.

What’s the Deal with Aircon Regassing?

Many homeowners assume that air conditioners, like cars, need regular "top-ups" of refrigerant. This isn't quite accurate. An aircon system is a closed loop, meaning the refrigerant (often called "gas") should, in theory, never run out or diminish. If your aircon is low on refrigerant, it means there's a leak somewhere in the system.

Our expert service providers often explain it like this: "Think of your car tyre. If it's flat, you don't just keep pumping it up every week. You find the puncture and fix it. It's the same with an aircon. If it needs regassing, there's a leak that needs to be addressed first."

When Regassing is Appropriate (and When It's Not):

  • Appropriate: Regassing is necessary after a leak has been identified and properly repaired. Simply adding more refrigerant without fixing the leak is a temporary fix that will lead to the same problem recurring, costing you more in the long run and potentially damaging your unit further.
  • Not Appropriate: If your aircon is relatively new and has suddenly stopped cooling, it's highly unlikely it's just a "gas" issue without an underlying problem. A professional will need to diagnose the cause.

Why Is My Aircon Not Cold? Common Culprits Beyond Regassing

While a refrigerant leak is a significant cause of poor cooling, many other factors can contribute to an inefficient aircon. Here's a look at what our trusted professionals often encounter:

1. Refrigerant Leaks: The Silent Saboteur

As mentioned, if your aircon needs regassing, it's due to a leak. These leaks can occur in various parts of the system, including:

  • Coils (Evaporator or Condenser): Over time, corrosion or stress can lead to tiny pinhole leaks in the copper tubing of the coils.
  • Refrigerant Lines: The lines connecting the indoor and outdoor units can develop leaks due to vibration, poor installation, or physical damage.
  • Service Valves: These access points for technicians can sometimes leak if not properly sealed.

Identifying a Leak: While you won't typically see refrigerant, common signs of a leak include:

  • Reduced Cooling: This is the most obvious sign.
  • Ice Formation: Ice build-up on the evaporator coil (the indoor unit) can indicate low refrigerant, as the coil gets too cold.
  • Hissing or Bubbling Sounds: Less common, but sometimes a larger leak can produce these noises.
  • Higher Electricity Bills: An underperforming aircon has to work harder to try and cool your space, leading to increased energy consumption.

A professional will use specialized tools, such as electronic leak detectors or UV dye, to pinpoint the exact location of the leak before repairing it and then regassing the system.

2. Dirty Air Filters: A Simple Fix Often Overlooked

This is by far one of the most common reasons for reduced cooling and poor airflow. A clogged air filter restricts the flow of air over the evaporator coil. This not only makes your aircon work harder but also reduces its ability to absorb heat from your home effectively.

"You'd be surprised how often a simple filter clean or replacement is all that's needed," recounts one experienced technician from a job in Durban. "The difference in airflow and cooling efficiency after sorting out a severely blocked filter is immediate and noticeable."

DIY Tip: Regularly check and clean or replace your air filters every 1-3 months, especially during peak usage seasons. This is one of the easiest and most effective DIY maintenance tasks you can perform.

3. Clogged Condenser Coils: The Outdoor Obstruction

The condenser coils are located in the outdoor unit of your aircon. Their job is to release the heat absorbed from your home into the outside air. If these coils are covered in dirt, dust, leaves, or other debris, they can't dissipate heat efficiently. This leads to your aircon working harder, consuming more energy, and ultimately providing less cooling.

You can often see the build-up on the fins of the outdoor unit. While a light rinse with a hose can sometimes help, a professional cleaning is often required for deep-seated grime.

4. Fan Problems: When the Air Just Isn't Moving

Both the indoor (evaporator) and outdoor (condenser) units have fans that are crucial for moving air across the coils. If either fan motor malfunctions or the fan blades are damaged or obstructed, it will severely impact your aircon's performance.

Signs of fan issues include:

  • No Airflow: If the indoor fan isn't spinning, you'll feel little to no air coming from the vents.
  • Loud Noises: Grinding, squealing, or rattling noises from either unit can indicate a failing fan motor bearing or a foreign object interfering with the blades.
  • Outdoor Unit Not Spinning: If the fan in your outdoor unit isn't turning, the unit will quickly overheat, and the system won't be able to effectively release heat.

5. Compressor Issues: The Heart of the System

The compressor is often called the "heart" of your aircon system. It's responsible for circulating the refrigerant and putting it under pressure. If the compressor is failing or has completely stopped working, your aircon won't be able to cool at all.

Compressor issues can be complex and expensive to repair. Signs include:

  • Aircon Not Cooling at All: This is a primary symptom.
  • Loud Humming or Clicking Noises: The unit might be trying to start but failing.
  • Tripping Breaker: A failing compressor can draw too much power, causing your electrical breaker to trip.

6. Electrical Problems: Powering Down the Cooling

An aircon unit relies on a complex electrical system to function. Problems with wiring, capacitors, contactors, or circuit boards can prevent the unit from operating correctly, or even starting at all.

For example, a failing capacitor can prevent the fan or compressor from starting, leading to no cooling. These issues require a qualified electrician or aircon technician to diagnose and repair, as they involve high voltage components. Always prioritise safety when dealing with electrical components.

7. Thermostat Malfunctions: Misreading the Temperature

Sometimes, the problem isn't with the aircon unit itself, but with the thermostat that controls it. A faulty thermostat might misread the room temperature, fail to send the correct signals to the aircon, or simply stop working. This could lead to your aircon not turning on, or turning off too quickly before the desired temperature is reached.

DIY vs. Professional Aircon Repair: Knowing Your Limits

While cleaning air filters and ensuring the outdoor unit is free of large debris are safe DIY tasks, anything involving the internal components, refrigerant, or electrical systems of your aircon should be left to qualified professionals.

DIY Safety Disclaimer: Attempting to repair complex aircon components or handling refrigerants without the proper training and tools can be extremely dangerous. Refrigerants can cause chemical burns, and working with electrical components carries a risk of severe electric shock. Furthermore, improper handling of refrigerants can lead to environmental damage. Always consult with a certified technician for anything beyond basic maintenance. South African regulations (such as SANS 10147 for refrigeration systems) mandate specific safety and environmental standards that only trained professionals can adhere to.

A professional aircon technician will:

  • Have the necessary tools for accurate diagnosis.
  • Be trained in safely handling refrigerants.
  • Understand complex electrical systems and components.
  • Ensure repairs meet industry standards and safety regulations.
  • Offer warranties on their work, giving you peace of mind.

What to Expect When Calling a Professional

When you contact a professional aircon repair service, they will typically follow a systematic approach:

  1. Initial Assessment: They'll ask about the symptoms you're experiencing and inspect the indoor and outdoor units.
  2. Diagnosis: Using specialised tools, they'll check refrigerant levels, electrical connections, fan motors, compressor function, and look for leaks.
  3. Explanation of Issue: The technician will clearly explain what they've found and the recommended repair.
  4. Quotation: You'll receive a detailed quote for the repair, including parts and labour.
  5. Repair & Testing: Once approved, they'll carry out the repair, regas the system if necessary (after fixing any leaks), and test the unit to ensure it's cooling efficiently.

Frequently Asked Questions (FAQs)

1. How often should an aircon be serviced in South Africa?

It's generally recommended to have your aircon serviced annually, ideally before the peak summer season. Regular servicing helps identify minor issues before they become major problems, ensures efficient operation, and prolongs the lifespan of your unit.

2. Is it normal for an aircon to make noises?

Some operational noise is normal, such as the hum of the compressor or the sound of air moving. However, if you hear unusual noises like grinding, squealing, rattling, bubbling, or loud bangs, it indicates a problem that requires professional attention.

3. Can I just add gas to my aircon myself?

No, you should not attempt to add refrigerant to your aircon yourself. Refrigerant is a controlled substance, and handling it requires specific tools, training, and certification. Improper handling can be dangerous, harmful to the environment, and won't solve the underlying issue of a leak.

4. How long does an aircon regas last?

If a leak is properly identified and repaired before regassing, the new refrigerant should last for many years – essentially for the remaining lifespan of the unit. If your aircon needs regassing again within a short period, it's a strong indication that the leak was not adequately fixed, or a new leak has developed.

Suzette Meyer
Written by
Suzette Meyer
Lead content strategist

Suzette Meyer is the lead author and content creator for Kandua.com, South Africa’s #1 marketplace for home services. Suzette has made it her mission to help homeowners with advice on all aspects of home repair, maintenance and improvement, including how to choose the right Pro and how to make smart upgrades that improve your resale value or save costs.

View author's profile
The avatar of Jess: Kandua's AI powered home companion
Meet Jess
The world's first AI powered home companion
Ask Jess anything about protecting, maintaining and improving your home
Talk to Jess - it's free
Share

Related articles, advice and more

View all
No items found.
No items found.
View all Cost Guides
View all Media

Latest articles, advice and more

View all
View all Media
South Africa's Leading Home Services Platform

Connecting you to qualified, trusted Pros.

The world’s first AI-powered home services platform, here to help you protect, maintain, and improve your home with confidence.

What do you need help with?
Tell us what you need... It takes 2 min and it's free
Find a Pro
Start here
How it works
85 000+ Reviews
4.6 Average rating
100% Vetted Pros

The perfect place to find
Plumbers
Electricians
Handymen coming soon
Painters coming soon
Tilers coming soon
Builders coming soon
Carpenters coming soon`
Plumbers
Electricians
Handymen coming soon
Painters coming soon
Builders coming soon
Carpenters coming soon
Plumbers
Electricians
Handymen coming soon
Painters coming soon
Tilers coming soon
Builders coming soon
Carpenters coming soon
Plumbers
Electricians
Handymen coming soon
Painters coming soon