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Call out fee
R650 – R950
Emergency fee
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R400 – R800 per hour
After hours
1.5× – 2× normal rate
Comprehensive Cost Guide
*Prices are estimates and can vary

LPG Gas Appliance Repair: Expert Solutions for South African Homes

LPG gas appliances are a lifeline in many South African homes, offering a reliable solution for cooking and heating, especially during load shedding. But when a gas stove, geyser, or heater malfunctions, it’s not just an inconvenience; it's a serious safety risk. Repairing these appliances requires the specialised skills of a SAQCC Gas-registered technician.

Simple repairs like thermocouple replacements often cost between R650 and R950, while more complex issues involving regulators or leak detection can range from R1,200 to R2,500+. Most common jobs are completed in under an hour by a qualified pro, securing your home and restoring your appliance's performance.

Why Professional Repair is Non-Negotiable in SA

The efficiency of LPG appliances is a huge benefit, but a malfunction demands a professional, non-negotiable. A seemingly small issue can signal a dangerous fault like a gas leak or incomplete combustion, which can lead to fires, explosions, or silent, deadly carbon monoxide poisoning.

"A DIY fix might seem to work, but a tiny, unsealed connection can create a silent gas leak," warns Jacob, a SAQCC Gas registered technician from Cape Town with over 15 years of experience. "We use calibrated manometers and electronic leak detectors to guarantee safety, tools the average homeowner simply doesn't have. It's about protecting the family, not just fixing a flame."

This is a lesson Lerato from Centurion learnt firsthand. She noticed her gas stove's flames were yellow and leaving soot on her pots. "I thought it just needed a good clean," she says. A Kandua Pro diagnosed a faulty regulator causing incorrect gas pressure. The R850 repair not only fixed the flame but prevented potential carbon monoxide buildup. "The technician explained the danger of incomplete combustion. It was a small price for my family's safety," Lerato shares.

How a Kandua Professional Repairs Your LPG Gas Appliance

When you call a certified gas technician through Kandua, you are initiating a process built on safety and expertise. Here’s what you can expect:

  1. Safety Assessment: The technician's first priority is safety. They will shut off the gas supply and ensure the area is properly ventilated before starting any work.
  2. Thorough Diagnosis: Using specialised equipment like a manometer for gas pressure tests and an electronic leak detector, the technician will perform a full diagnostic. They inspect all critical components, including regulators, hoses, valves, and burners.
  3. Clear Explanation and Quote: Once the problem is identified, the pro will explain the issue and the necessary repairs, and provide a clear quote for parts and labour. No work begins without your approval.
  4. The Repair Process: The technician will carry out the repair safely. This could involve replacing a faulty thermocouple, cleaning clogged burner jets, adjusting the air-to-gas mixture, or sealing a leaking connection.
  5. Post-Repair Testing: After the repair, the appliance is thoroughly tested to ensure it functions correctly and is free of leaks. They will check for a strong, blue flame and proper ignition.
  6. Issuing a Certificate of Conformity (CoC): For any new installation or significant modification, the SAQCC Gas registered professional will issue a Certificate of Conformity (CoC). This is a legal document confirming the work complies with South African National Standards (SANS 10087-1) and is crucial for your insurance.

The Dangers of DIY vs. The Value of a Certified Pro

Attempting to repair an LPG gas appliance yourself is a dangerous gamble. In South Africa, all gas work is legally governed by the South African Qualifications and Certifications Committee for Gas (SAQCC Gas) mandate. Using an uncertified individual is not only illegal but can also void your home insurance.

Here’s why a professional is always worth it:

  • Safety and Expertise: A certified pro has the training to handle flammable gas safely and can accurately diagnose complex issues a layperson would miss, from a faulty regulator to a kinked gas line.
  • Legal Compliance: Using a SAQCC gas-registered professional ensures your appliance and installation are legally compliant, protecting you and your family. Find out more in Kandua's gas installation cost guide.
  • Peace of Mind: Knowing the job was done right by a vetted and qualified technician provides invaluable peace of mind. You can find a vetted gas technician on Kandua today.

Checklist: Keeping Your Gas Appliance Safe After a Repair

Once your appliance is repaired, follow these simple steps to ensure its longevity and safety.

  • Immediate Check: After the technician leaves, look for a steady, blue flame. Listen for any hissing sounds and do a quick sniff test for any "rotten egg" smell of gas.
  • Regular Cleaning: Food debris is a common cause of burner issues. Wipe down your stovetop regularly and clean burner caps with warm, soapy water. Ensure all parts are completely dry before reassembling.
  • Hose Inspection: Visually inspect the flexible gas hose for cracks or bulges. As per SANS regulations, these hoses should be replaced every 5 years.
  • Good Ventilation: Always ensure your kitchen is well-ventilated when using gas appliances. Open a window or use an extractor fan.

Frequently Asked Questions

1. How do I know if my gas stove has a leak?The "rotten egg" smell is the biggest red flag. If you smell gas or hear a hissing sound, immediately turn off the gas at the cylinder, open windows to ventilate, and call a professional from a safe location.

2. What is a SAQCC Gas registered technician?This is a professional certified to work legally and safely on gas systems in South Africa. Their registration confirms they are trained to meet all national safety standards (SANS), which is a legal requirement.

3. What does it mean if my gas stove flame is yellow?It's a warning sign of incomplete combustion. This wastes gas and can produce dangerous carbon monoxide. It's typically caused by blocked burners or an incorrect air-to-gas mixture that needs professional adjustment.

4. How often should I have my gas appliances serviced?Every 12 months is the best practice for safety and efficiency. A certified technician should inspect the entire installation, including regulators and hoses, to prevent potential issues.

5. Can load shedding damage my gas appliances?No, load shedding doesn't damage the gas components. While it may affect the electric ignition on modern stoves, the gas functionality itself remains unharmed.

6. What is a Certificate of Conformity (CoC)?It's a legal document certifying that your gas installation is safe and compliant with South African law (SANS 10087-1). A CoC is essential for your safety and is required by home insurance providers.

7. Is it normal for my gas stove to make a small popping sound when I turn it off?A faint pop when turning a burner off is usually normal. However, loud or frequent popping during operation can indicate a problem with the gas-air mixture and should be checked by a pro.

8. Is it cheaper to repair or replace a faulty gas stove?Repair is usually cheaper for common faults. If the repair cost exceeds 50% of a new appliance's price, or the unit is very old, replacement is often the better long-term choice.

9. Can I use a regular handyman to fix my gas stove?Absolutely not. In South Africa, it is illegal and extremely dangerous for anyone other than a SAQCC Gas registered professional to work on gas systems. Doing so puts your property, your family, and your insurance at risk.

10. Why is my gas stove's flame weak?This can be caused by anything from low gas in the cylinder to a faulty regulator or a blockage in the line. A certified technician can safely diagnose and fix the root cause.

Why you can trust Kandua to get it right:

At Kandua, getting your home projects done is simple, safe, and stress-free.

  • Tell us what you need – Or let our smart AI Home Companion help diagnose your problem if you’re not sure where to start.
  • Get answers as you go – While posting your job, you can ask our smart AI home companion anything, from understanding typical costs, to how the process works, to how long it might take. Ask questions whenever they pop up, and get clear, helpful answers instantly.
  • We match you with the best – All our pros are 100% vetted: ID-verified, criminal background checked, certification verified, and maintaining at least a 4.5-star rating. You don’t have to worry about picking the right person; we make sure the pro we send has the right skills and certification to get your job done right.

With Kandua, you can rest easy knowing you’re in safe hands from the first click to the final handshake.

Electricians in South Africa: what to know before you book

Electrical issues have a way of starting small… and turning serious fast. A plug that “sometimes trips” can become a melted socket. Flickering lights can point to loose connections. And if your earth leakage keeps going off, it’s often your home telling you something isn’t right.

Kandua helps you get it sorted by matching you with a vetted electrician for your job — whether it’s a repair, installation, inspection, upgrade, or an urgent call-out.

A few quick answers (so you don’t have to scroll)

How do I choose a good electrician?
Pick someone who explains the cause (not just the symptom), tests before they replace parts, prices transparently, and can issue the right compliance paperwork when it’s required.

Do I need an Electrical Certificate of Compliance (CoC) in South Africa?
Often, yes — especially for property transfer and for any additions/alterations to an installation. The Department of Employment and Labour has also warned against “paper CoCs” issued without proper testing, and urges homeowners to use legally registered electrical contractors.

What should electrical work cost?
Most electricians charge a call-out fee + labour + materials, with higher rates for after-hours, complex fault finding, DB work, or urgent callouts. (There’s a pricing guide further down.)

What should I do first in an electrical emergency?
If it’s safe, switch off power at the main breaker, keep people away from the affected area (especially if there’s water), and call an electrician. If there’s smoke/fire risk, treat it as an emergency immediately.

Common electrical problems (and what they usually mean)

You don’t need to diagnose like an electrician — but it helps to know what the usual “signals” point to.

“My plugs keep tripping / the power keeps going off”
Often caused by an overloaded circuit, a faulty appliance, a loose connection, or a problem at the DB (distribution board). If it’s frequent, don’t just keep resetting — you want proper testing to prevent heat build-up and damage.

“My earth leakage trips randomly (especially at night or when it rains)”
This can indicate moisture ingress, a faulty appliance, deteriorating insulation, outdoor circuits taking on water, or an earthing/bonding issue. It’s common — and it’s exactly the sort of thing that needs systematic fault finding.

“My lights flicker / dim when I use appliances”
Sometimes it’s a supply issue — but it can also point to loose connections, voltage drop, an overloaded circuit, or a stressed neutral. If you’re noticing it across multiple rooms, get it checked.

“I smell burning / a plug is warm / there’s buzzing at the DB”
Treat this as urgent. Heat + electrics is how small problems become big ones. Switch off the circuit (or main breaker if you’re unsure) and book an electrician.

“I get a small shock/tingle from taps or appliances”
That can be an earthing/bonding fault and should be investigated quickly — especially in kitchens, bathrooms, and anywhere near water.

When it’s a DIY job — and when it isn’t

DIY can be fine for low-risk, non-electrical basics (like replacing a light bulb, resetting a tripped breaker once, or unplugging an appliance to test if it’s the cause).

Call an electrician when:

  • a socket/switch is hot, crackling, discoloured, or smells burnt
  • breakers/earth leakage keep tripping
  • you suspect faulty wiring, water exposure, or a hidden issue
  • you’re touching the DB, adding circuits, or upgrading capacity
  • you’re installing high-load appliances (oven, hob, geyser, heat pump) or adding dedicated circuits
  • you’re adding solar/inverter equipment or changing the installation layout
  • you may need a CoC for compliance, insurance, or sale/transfer

Certifications, registrations & compliance in South Africa (what matters and when)

This is the part people usually discover too late. Here’s the simple version.

1) Electrical CoC (Certificate of Compliance)

A CoC is a legal document confirming an electrical installation has been inspected and tested and is compliant. It’s commonly required before property sale/transfer, and it’s also required when electrical work involves additions or alterations.

Also important: the Department of Employment and Labour explicitly warns that a registered contractor may only issue a CoC after proper inspection/testing, and may not issue on behalf of an unregistered person.

2) “Registered person” (who is actually allowed to certify)

In practice, certification is tied to being a properly registered/authorised person (often referred to as a wireman’s licence / registered person in the industry). If you need a CoC, ask upfront:
“Are you legally registered to inspect, test, and issue the CoC for this work?”

3) CoC validity (the part everyone argues about)

A useful way to think about it:

  • For transfer purposes, the regulations are commonly applied as “not older than 2 years”.
  • For day-to-day living, it remains relevant until changes are made — if you alter/add to the installation, you’ll typically need a supplementary CoC for that work.

4) Solar / inverter / PV additions (very common now)

If you’re adding solar PV or inverter equipment, treat it as a compliance-sensitive electrical project. Industry guidance stresses that PV work should be under the supervision of properly qualified electrical persons, and the City of Cape Town’s guidance notes you should request the original electrical CoC from the registered installation electrician.

Pricing: what to budget for an electrician in South Africa

Pricing varies by city, travel distance, urgency, and complexity — but most homeowners will see a familiar structure:

Typical cost structure

  • Call-out fee (travel + initial assessment)
  • Labour (hourly)
  • Materials/parts
  • After-hours premium (nights, weekends, public holidays)
  • Specialist testing / fault finding time (often where the real value is)

Typical ranges you’ll see (guideline)

  • Labour: roughly R350 – R700/hour for many standard jobs (average often around the mid-range), with higher rates for specialised work.
  • Emergency call-out: often around R600 – R900 (and may or may not include the first hour — always ask).

A realistic “small job” expectation
Even when it sounds simple, budget for a call-out + 1–2 hours labour plus parts. If you have a few small fixes, bundling them into one visit often saves money.

10 Genuinely helpful electrician FAQ's

  1. What’s the difference between “the power tripped” and “earth leakage tripped”?
    A normal breaker trip usually points to overload or a circuit fault. Earth leakage trips when it detects current leaking to earth (often moisture, insulation breakdown, or a faulty appliance). If earth leakage trips repeatedly, it needs proper fault finding.
  2. How do I figure out if it’s my appliance or the house wiring?
    A safe starting point is to unplug high-load appliances and see if the trip stops — but if trips continue (or you see heat/burning smells), stop testing and get an electrician. The correct method is measured testing, not guesswork.
  3. Why does my plug socket feel warm?
    Warmth can mean a loose connection, overload, poor contact, or damaged wiring — all of which can create heat and become dangerous. Book it in sooner rather than later.
  4. My lights flicker when I use the kettle/microwave — is that normal?
    Occasional minor dimming can happen, but persistent flickering/dimming can signal voltage drop, loose connections, overloaded circuits, or neutral issues. If it’s happening across rooms, get it checked.
  5. Do I need a dedicated circuit for an oven/hob/geyser/heat pump?
    Very often, yes — these are high-load items and are safer (and usually more reliable) with correct isolation and wiring sized for the load. An electrician should assess and advise based on your DB capacity.
  6. What’s involved in a DB (distribution board) upgrade?
    Typically: inspection of existing circuits, correcting unsafe/incorrect connections, adding/replacing breakers, ensuring earthing and bonding are correct, labelling circuits, and testing. DB work should be done carefully and properly documented.
  7. Do I need a new CoC after renovations?
    If the renovation involved electrical additions/alterations (new circuits, moved points, new DB work, solar/inverter additions), you’ll usually need a supplementary CoC for that work.
  8. How long does a CoC take to issue?
    It depends on how many defects are found. A proper CoC requires inspection and testing — if repairs are needed, it may take longer. Be wary of instant “paper CoCs” with no testing.
  9. Does an electrical CoC cover everything in the house?
    A CoC generally relates to the electrical installation and its safety/compliance (distribution, wiring, earthing, bonding, etc.). If you have specialised systems (like solar PV or an electric fence), ask what additional documentation is required for those.
  10. What should I ask an electrician before they start?
    Three questions cover most issues:
  • “What do you think is the likely cause, and how will you test it?”
  • “Is this priced as call-out + hourly + materials, and what counts as after-hours?”
  • “Will this work require a CoC or supplementary CoC — and are you registered to issue it?”
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